My account is no longer active I need to get it reactivated. Below you will find the product specifications and the manual specifications of the Western Digital My Cloud EX4100. The EX4100 my primary backup system and I need help How do I get Western Digital to help I have not been able to contact Support. Add 56TB of USB 3.0 and Ethernet storage to your Windows or Mac system with the My Cloud Expert Series 56TB EX4100 4-Bay NAS Server (4 x 14TB) from WD. The Juniper Networks ® EX4100 line of Ethernet Switches offers a secure, cloud-ready portfolio of access switches ideal for enterprise branch, campus, and data center networks. The drive Shows a Warranty date of October 19, 2020 For now, I turned off the scheduled backups to the EX4100 and do no manual backups to the drive. The program can be installed in two versions: as a standard installer on Windows or as a portable application (no registry entries). It also works on 64-bit operating systems on all platforms. The max storage handling for this solution is 32TB, or 4 8TB drives. I purchased a WD Red 8TB drive separate as it was cheaper than the bundled version of the EX4100 with 2 4TB drives. I have two other WD cloud drives and several other non-cloud drives which also still work fine. missing Is there some pre/post step needed to tell the mycloud to keep changes Here’s the install and post install command results: BusyBox v1.20.2 ( 15:28:01 CST) built-in shell (ash) Enter ‘help’ for a list of built-in commands. FreeFileSync is a free, open source folder comparison and synchronization software for Windows, Linux, and Mac OS X. I decided to purchase this Network Attached Storage after running a spare PC as a media server for a while. I first experienced drive failure error: power-loss-detected-port-1 on 12-25-2019 After several failures of the drive I was able to diagnose the problem.Įver since the new firmware release, every time I attempt to back up to my WD EX4100, the drive fails the new firmware release causes has caused Acronis 2017 to fail and WD EX4100 drive failure. Problem with my Cloud WD EX4100 Firmware release 2.31.204 (12-16-2019) which was automatically updated on my WD EX4100 12-18-2019
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